10X Genomics
Jamie Jacques is a seasoned professional in the field of technical operations and customer support, currently serving as Senior Manager of Field Service at 10x Genomics since June 2023. Prior to this role, Jamie was the Director of Global Customer Support at Pion Inc. from January 2022 to March 2023 and spent over 16 years at Malvern Panalytical as Technical Operations Manager for Customer Services. Jamie's career began as a Field Service Engineer at JEOL Ltd and included positions as Technical Specialist at Motorola Solutions and Field Service Specialist at Cox Communications. Educational qualifications include an MBA in Project Management from Keller Graduate School of Management of DeVry University and degrees in Technical Management and Electronics & Computer Technology from DeVry University.
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10X Genomics
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10x Genomics is a life science technology company building products to interrogate, understand and master biology to advance human health. The company's integrated solutions include instruments, consumables and software for analyzing biological systems at a resolution and scale that matches the complexity of biology. 10x Genomics products have been adopted by researchers around the world including in all of the top 100 global research institutions as ranked by Nature in 2020 based on publications and all of the top 20 global pharmaceutical companies by 2020 research and development spend, and have been cited in over 3,000 research papers on discoveries ranging from oncology to immunology and neuroscience. The company's patent portfolio comprises more than 1,200 issued patents and patent applications.