Kaelon Russell

Kaelon Russell is a seasoned professional in the field of customer experience and wellness, currently serving as the Manager of Digital Customer Experience at 15Five since February 2019. In this role, Kaelon leads a team focused on enhancing customer success through digital channels, data-driven decision-making, and innovative campaign management. Prior experience includes multiple roles at 15Five such as Manager of Customer Onboarding and Sr. Customer Success Manager, alongside positions in wellness strategy and operations at organizations like MVME Wellness, ACI Specialty Benefits, and Cerner Wellness. Kaelon's educational background includes a Bachelor of Science in Kinesiology from San Diego State University and an Associate of Science in Health Science from Cabrillo College.