Maura Housley

Maura Housley is a Customer Support Manager at 15Five since January 2019, with a focus on heart-centered leadership that enhances employee engagement and meets customer outcomes. Housley has effectively led a team of 8 to 11 employees, improving performance to exceed service level agreements and business goals. Previously, Housley held various roles at 15Five, including Technical Support Engineer Lead and Customer Support Escalations Engineer, where technical issues were resolved through collaboration with engineering and customer advocacy. Prior experience includes customer success and operations leadership at Fixt, software support coordination at Centric Business Systems, and retailer support at Diamond Comic Distributors. Education includes a Bachelor's Degree in Fine/Studio Arts from Shepherd University and completion of the Manager Accelerator Program at 15Five Transform.