1Password
Mark-Shane Scale is a seasoned professional in the field of library and information science with significant experience in customer support and academic roles. Currently a Senior CX Service Representative at 1Password since April 2019, Mark-Shane has previously held various customer support positions within the company. Prior to joining 1Password, Mark-Shane served as a Lecturer at The University of the West Indies, Mona Campus, where the focus was on problem-based teaching and research to prepare information professionals in the Caribbean. Educational qualifications include a Master of Library & Information Studies from the University of the West Indies, a Bachelor of Science in Political Science with Statistics, and current pursuit of a Master of Philosophy in Communication Studies at the University of the West Indies. Research contributions span social media applications in libraries and intelligent conversational agents, with a commitment to knowledge sharing among entrepreneurs.
1Password
21 followers
1Password's human-centric approach to security keeps people safe, at work and at home. It's the only solution built from the ground up to enable anyone – no matter the level of technical proficiency – to navigate the digital world without fear or friction. The company's password management and credentials security platform is trusted by over 100,000 businesses, including IBM, Slack, Snowflake, Shopify, and Under Armour. 1Password protects the most sensitive information of millions of individuals and families across the globe, helping consumers and businesses get more done in less time – with security and privacy as a given.