2degrees
Claudine Rogers has had an extensive work experience, starting in 2005 at AMI Insurance Company as the National Manager of Contact Centres. Claudine then transitioned to Tower Insurance as the Head of Customer Experience before becoming the Head of Sales and Retention. In 2014, they joined 2degrees Mobile as the Head of Customer Care, managing both the Consumer division and the Auckland region. Most recently, in 2023, they joined FMG (Farmers Mutual Group) as the Head of National Advice & Service Centre.
Claudine Rogers attended The University of Waikato from 1991 to 1998 and obtained a Masters Degree in Environmental Chemistry.
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2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.