2degrees
Kenny Doria is a Senior RAN Engineer at 2degrees, with a strong background in customer lifecycle improvement and technical leadership in the 5G/4G Cluster Optimisation Initiative. Recognized as the 2degrees Technology Customer Champion in 2022, Kenny has also developed essential training programs for customer care teams and created various data dashboards. Previously, Kenny served at Vodafone New Zealand as the RAN Regional Performance & Optimisation Lead, where major achievements included establishing mobile customer query processes and leading automation initiatives. During a progressive career, Kenny held various roles, including a teaching assistant and researcher at The University of Auckland, while earning a dual degree in Commerce and Engineering.
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2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.