2degrees
Kiran Mehra is an experienced professional in customer service and management, currently serving in multiple roles at 2degrees, including Retention Team Manager, Customer Care Team Manager, Senior Technical and Customer Escalations Specialist, and Customer Service Representative since January 2016. Previously, Kiran worked as a Client Partner at FranklinCovey from July 2014 to July 2015, an Assistance Coordinator at Allianz Global Assistance from May 2012 to June 2014, and an Educator at Savera from August 2010 to June 2012. Kiran began the career as a Customer Service Representative with Solutions from April 2008 to September 2010. Educational credentials include a Bachelor of Commerce (B.Com.) in Business Administration and Management from Delhi University (2005-2008) and senior secondary education from Hamdard Public School.
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2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.