2degrees
Liam Thomas has extensive experience in customer service and management, with a career spanning over fifteen years. Currently serving as the Customer Care Team Manager at 2degrees since May 2011, Liam has also held roles such as Team Coach and Customer Service Representative within the same organization. Prior experience includes working as a Customer Service Specialist at 0133 and as a Provisioning Specialist and Customer Service Representative at iiNet. Additionally, Liam worked as a Customer Service Specialist at Intercity STC Coaches Limited. Liam holds a National Certificate in Business (First Line Management), Level 4 from Wintec - Waikato Institute of Technology, completed in 2016, specializing in Business Administration and Management.
2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.