2degrees
Minhaj Karim has been a dedicated professional at 2degrees since April 2013, currently serving as the Sales and Notifications Manager for External Channels, overseeing customer notification systems and ensuring effective communication between technology and business stakeholders. With extensive experience in people management and technical problem-solving, Minhaj has held several managerial roles, including managing teams of up to 26 full-time employees and owning the Business Broadband and Mobile Technical Escalations functions. Prior to 2degrees, Minhaj worked at Sitel as a Senior Customer Escalations Specialist, facilitating employee development and ensuring compliance with business standards. Minhaj is certified in Linux (LPI LPIC-2) and possesses a solid educational background from Massey University and the British Council in Dhaka.
2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.