2degrees
Sayan Chakraborty is a seasoned professional with extensive experience in credit and fraud analysis, analytics, and customer experience. Currently serving as a Senior Credit and Fraud Analyst at 2degrees since February 2023, Sayan previously worked at Experian as an Analytical Science Senior Manager, focusing on ARPU growth for telco clients and utilizing telco data for financial inclusion. Sayan also held roles at Royal Bank of Scotland, where significant contributions included automating text mining processes to enhance complaint handling efficiency, and Tata Consultancy Services, leading software development initiatives. Sayan holds a Master of Technology in Quality Control Technology from 2012 and a Bachelor of Engineering in Power Engineering from Jadavpur University, completed in 2008.
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2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.