2degrees
Vamika Lal is an experienced professional with a strong background in customer care and financial services. Currently serving as a Customer Care Team Leader - Virtual at 2degrees since September 2017, Vamika has also held positions as a Senior Technical and Customer Escalations Specialist and a Customer Care Specialist within the same company. Prior to this role, Vamika worked as an Assistant Store Manager at Buy The Way Convenience Store, focusing on sales and inventory management. Vamika's earlier experience includes teaching as a Spoken English Instructor at Launchpad and internships in financial analysis and research at reputable organizations such as India Ratings & Research and IIFL Wealth & Asset Management Ltd. Vamika holds a Postgraduate Diploma in Applied Finance from Auckland University of Technology and a Master's in Management Studies with a focus on finance from Thakur Institute of Management Studies and Research.
2degrees
2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.