Gloria Roheim McRae

Gloria Roheim McRae is a seasoned professional with extensive experience in account management and customer success across various sectors. Currently serving as SVP of Account Management at 360insights, Gloria previously held significant leadership roles at Sprinklr, overseeing a large team and managing a substantial customer portfolio. Previous positions include Regional Director of Customer Success at Hearsay Systems and Senior Manager at Hootsuite, where Gloria focused on driving team performance and enhancing client relationships. Gloria co-founded Wedge15.com, providing digital transformation consulting, and has contributed to notable publications such as HuffPost. Academic credentials include an M.A. in European, Russian and Eurasian Studies from the University of Toronto and a B.A. in Political Science and Canadian Studies from McGill University, alongside certifications in finance.