Dimitrios Makris

Dimitrios Makris is an experienced professional in employee engagement and quality assurance, currently serving as the Employee Engagement Lead at 5CA since November 2017. In this role, Dimitrios is responsible for strategic planning, project monitoring, and effective communication with diverse stakeholders. Previously, Dimitrios has held various positions at 5CA, including Quality Assurance Specialist, Senior Customer Service Agent, Risk Management Specialist, and Customer Service Agent, where expertise included quality program management, training, issue resolution, and risk assessment. Prior to 5CA, Dimitrios worked as a Sales Assistant at Dixons South East Europe, assisting customers with their technology needs. Dimitrios holds a Bachelor's degree in Cultural Technology and Communication from the University of the Aegean.