Elitsa Ivanova

Customer Service Manager at A.L. GROUP

Elitsa Ivanova has been working at A.L. GROUP since April 2016, holding the positions of Customer Service Manager and Customer Service Coordinator. Prior to that, Elitsa worked at Billa Bulgaria Ltd. from November 2013 to April 2016 as a Cashier. Elitsa completed a Master's degree in Marketing/Marketing Management, General from St. Cyril and St. Methodius University of Veliko Tarnovo in 2020, following a Bachelor's degree in primary school education/English language from the University of Ruse in the years 2012 to 2016.

Location

Ruse, Bulgaria

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A.L. GROUP

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Established in 1965. Privately owned. 1450 employees. Trusted by all the major international brands in the automotive filter industry. 4000 products for air, cabin, fuel and oil. Covers more than 50,000 light, commercial and heavy-duty applications. Active markets in Europe, North America and Asia Pacific. Our commitment: We believe in partnering for our customers'​ success. With over 50 years of professional experience in After Market automotive filters, we design and manufacture advanced filtration solutions based on a deep understanding our customers'​ needs. Our dedicated team of professionals is personally committed to go the extra mile and strive for our customers'​ full satisfaction. With the capability to offer patent solutions, we deliver custom-made, turnkey solutions from a global network of manufacturing sites - to wherever our customers are in the world. PERSONAL Long-term, strategic partner mentality. 24/7 availability. Committed to customer success. Proactive and willing to go the extra mile. Personalized graphics & branding services. Customer dedicated product development. PROFESSIONAL Over 50 years of experience in custom-made turnkey solutions. Expert engineering and R&D capabilities. Vast experience in patent solutions. Advanced laboratory facilities. Graphics and packaging support. 4,000 products covering more than 50,000 light, commercial and heavy-duty applications. GLOBAL Global distribution network. Commercial offices in: China, Japan, USA and Europe. Manufacturing facilities in: China, Bulgaria, USA and Israel. HQ management in Israel. Ability to rapidly deliver shipments of any size to anywhere in the world.


Headquarters

Ashdod, Israel

Employees

1,001-5,000

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