A1 Slovenija d.d.
Burcu Begic has extensive work experience in various customer service and management roles. In their most recent position as Director of Customer Service/Experience at A1 Slovenija d.d., they played a crucial role in ensuring the satisfaction of customers. Prior to that, Burcu worked at Studio Moderna, where they held multiple positions such as Head of Customer Development Management, International Telemarketing Support Manager, and Call Center Manager for various countries in Central and Eastern Europe. Burcu also gained experience as a Sales Representative at Zoni Language Centers and as a Customer Service Specialist at Mavi.
Burcu Begic holds a Bachelor's degree in Law from Marmara University, having attended from 1999 to 2003. Burcu further pursued their education at Baruch College, where they obtained a Master of Business Administration (MBA) degree between 2003 and 2005. Prior to this, they completed their high school education at Besiktas Ataturk Anatolian High School from 1992 to 1999.
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A1 Slovenija d.d.
A1 Slovenija je vodilni zasebni ponudnik celovitih komunikacijskih storitev v Sloveniji. Več kot 500 zaposlenih je zavezanih k ustvarjanju rešitev, ki več kot 700 tisoč uporabnikom bogatijo življenje v digitalni dobi. A1 Slovenija razvija smiselne komunikacijske rešitve, ki ustrezajo trenutnim in nastajajočim potrebam uporabnikov, tako da lahko ti izkusijo delo, zabavo, ustvarjanje in deljenje na bolj povezan način. A1 Slovenija je v 100-odstotni lasti mednarodne telekomunikacijske skupine Telekom Austria Group (ATX:TKA) in je tako pomemben del vodilnega ponudnika digitalnih storitev in komunikacije v državah srednje in vzhodne Evrope z več kot 24 milijoni uporabnikov v sedmih državah, več kot 4 milijardami EUR prihodkov in več kot 18.000 zaposlenimi. Skupina je evropska enota družbe América Móvil, tretjega največjega ponudnika brezžičnih storitev na svetu. WE ARE PART OF A1 TELEKOM AUSTRIA GROUP A1 Slovenija is a part of A1 Telekom Austria Group, leading provider of digital services and communications solutions in Central and Eastern Europe. Together we are offering a state-of-the art network infrastructure and strive to empower digital life of more than 24 million users in areas of communications, payment, entertainment services and integrated business solutions. In Europe, the Group operates also in Austria, Bulgaria, Croatia, Slovenia (A1), Belarus (velcom), Republic of Serbia (Vip mobile) and Republic of Macedonia (one.Vip). Headquartered in Vienna, the Group is an European unit of América Móvil, one of the world´s largest wireless services providers. You can find more info about A1 Telekom Austria Group here: https://www.linkedin.com/company/a1-telekom-austria-group/