AAA
Bryan Gnieski currently serves as a Senior Customer Service Representative at AAA Northeast, where responsibilities include mentoring peers, training on the Calabrio phone monitoring system, and acting as the department champion for Microsoft Suite. Licensed and trained across several insurance companies in Massachusetts, Rhode Island, and Connecticut, Bryan has a strong background in customer service. Previous experience includes roles as an Insurance Agent and CSR II at MetLife, where Bryan excelled in metrics related to customer experience and sales, and participated in various pilot programs for process improvement. Bryan holds an Associate of Arts degree in General Studies from the Community College of Rhode Island and has completed transfer credits in Business Administration and Management from Quinsigamond Community College and Franklin Pierce University.
AAA
29 followers
With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides. In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers. As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us.