AAA
Michelle Marchetti has over two decades of experience in customer service and management, currently serving as Senior Manager for Membership Sales and Service Call Center at AAA Northeast since October 2015. Prior roles include Manager and Assistant Call Center Manager at AAA Northeast, alongside a significant tenure at Bank of America from January 2003 to October 2015 as Financial Center Manager and Customer Service Team Manager. Earlier in their career, Michelle held the position of State Director for Youth Entrepreneurship at the Rhode Island MicroEnterprise Association, Inc. Michelle earned a Bachelor of Science degree in Entrepreneurship and Psychology from Johnson & Wales University between 2000 and 2003.
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AAA
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With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides. In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers. As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us.