John Klokkenga

John Klokkenga is an accomplished professional with extensive experience in customer success and technical solutions. Currently serving as Global Manager of Customer Success at ABBYY since February 2021, John manages the success of over 50 high-level corporate accounts across multiple regions, enhancing customer engagement and trust through effective communication. Prior to ABBYY, John was Project Head at Klokkenga Developments, where innovative technical solutions were developed for mortgage loan originators and insurance agents, resulting in improved system efficiency and secure client data management. Previous roles at Hewlett Packard Enterprise and Dell showcased John's expertise in project management, service delivery, and team leadership, contributing to significant improvements in software quality and team productivity. John holds multiple Bachelor's degrees in Computer Science and Mathematics from Wayne State University and Michigan Technological University.