AbeBooks, an Amazon company
Prajakta Dhamankar has over nine years of experience in customer service and claims management, currently serving as a Customer Success Coordinator at AbeBooks since February 2021. Prior experience includes roles such as CSR at SureCall Contact Centers Ltd., Claims Specialist at AXA, and CSR and Tech Support Representative at Symantec, where Prajakta provided exceptional customer service and technical support. Additional experience as an Analyst at IBM involved document scrutiny and transaction processing in French, while working as a Data Analyst at Datamatics Business Solutions Ltd. showcased skills in data sourcing and content management. Prajakta Dhamankar holds a Master of Counselling in Counseling Psychology from City University of Seattle and an M.A. in Industrial Psychology from Shreemati Nathibai Damodar Thackersey Women's University, along with certifications in French language from Alliance Francaise de Bombay.
This person is not in the org chart
This person is not in any offices
AbeBooks, an Amazon company
1 followers
AbeBooks, an Amazon company, is a remarkable place to work. Millions of new, used, rare and out-of-print books are offered for sale through the AbeBooks websites from thousands of sellers around the world. We helped to revolutionize the used book business. AbeBooks (a.k.a ABE) became a subsidiary of Amazon.com Inc. after being acquired in December 2008. Our mission is to help people find and buy any book from any bookseller and our business stretches around the world with six international sites - AbeBooks.com, AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, and IberLibro.com, as well as ZVAB.com, which offers German books. To booklovers around the world, AbeBooks is a great place to buy books. However, we have always been a technology company that helps booksellers and book-buyers. Since 1996, our technology has been helping to revolutionize the book business and that quest goes on. Our technology workers are versatile, quick-thinking and thrive on deadlines. They plan and build systems that will yield long-term tangible benefits but also drop everything when required to solve critical issues where every minute counts. Anyone looking for a technology job at AbeBooks has to prove they are a flexible team player because there is no room for prima donnas. We do a lot with a relatively small number of people. We are devoted to Agile practices and methodologies in software engineering, and e-commerce is a business that never sleeps when it comes to site operations. Our QA engineers are analytical on a global scale. Scalability is the magic word for the database administrators while the product managers have vision and a get-it-done attitude. Our web developers insist on the highest standards when building dynamic pages and user interfaces. Do you have what it takes to join our team?