Minna Räsänen

Minna R. has extensive experience in the financial sector, currently serving as Myyntijohtaja at OP Financial Group since May 2019, where the focus is on advancing customer housing loan aspirations. Previous roles at OP Financial Group include Customer Success Lead and Transition Lead, emphasizing agile practices and excellent customer service. Minna also contributed as a team member at OP Uudistamisheimo, aimed at enhancing customer value flows. Prior positions include leadership roles in customer service teams at Handelsbanken Finans and Lassila & Tikanoja, and serving as a service expert at Nooa Säästöpankki. Minna’s educational background includes a Bachelor of Business Administration from Haaga-Helia University of Applied Sciences and two Master's degrees in Business Administration from Metropolia and Laurea Universities, specializing in business development and decision-making in management.