Receptionist (full Time) - Houston, TX

A&C Plastics is seeking a full-time Bilingual Receptionist for our fast-paced front office. 

HOURS: Monday - Friday, 7:30am - 5:15pm

JOB DESCRIPTION:

• Answering multiple phone lines in a cheerful and prompt manner
• Greet guests/customers and announce their arrival to the appropriate party
• Maintain lobby, sample closet, and showroom so they are neat and organized and keep reception area clean and tidy
• Confirm all orders by immediately sending order confirmations to customers
• Call or text customers upon completion of orders
• Process credit card, check, and cash payments
• Cash handling
• Provide order status and tracking info and communicate with warehouse manager and warehouse personnel
• Distribute mail daily
• Handle complaints at the will-call area
• Complete thank you cards weekly
• Mailing/shipping sample requests
• Monthly goodie bag and give away mail outs
• Providing support to the sales staff, customer service manager, and company president
• Other duties as assigned

SKILLS/ REQUIREMENTS:

• Receptionist/Front Office/Customer Service experience preferred
• MUST be fluent in both English & Spanish
• Experienced with Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
• Be highly professional and organized
• Have a professional image
• Works well under pressure
• Extremely organized and detail-oriented
• Excellent communicator both oral and written
• Sets a goal then take action to conquer it
• Effective multi-tasker
• Is always learning, growing and being stretched
• Desires to be a part of something larger than themselves
• Knows how to work a PC
• Non-smoker
• Willing to lift boxes, clean floors, and hold doors if that's what it takes to get something done.
• Works hard but also likes to have FUN while getting things done!

BENEFITS INCLUDE:

• Paid Time Off & Holiday Pay (after completing 90-day probationary period)
• Paid Sick Time Off (5 days per year; no probationary period)
• Use of company gym M-F 4:30am-8pm
• 401K Plan - up to 4% employer match
• Profit-Sharing
• Health, Dental, Vision Insurance
• Long-term disability offered 
• Company Paid Life Insurance
• Employee Purchase Discounts
• Potential for Career Growth (we look to promote from within first)
• Ministry/volunteer time off: Paid 3 days per year so you can volunteer for your favorite charity or non-profit
• Working with amazing people in a culture where we recognize each other’s wins and celebrate together often with monthly lunches

Both drug screen and background check will be conducted.