Acas
Sarah James is an experienced professional with a diverse background in both legal and customer service sectors. Since April 2018, Sarah has held multiple roles at Acas, including Product Design and Development Officer, Training Delivery Officer, Individual Conciliator, Deputy Helpline Manager, and Helpline Advisor. Prior to this, Sarah worked as a Legal Advisor at Slater and Gordon Lawyers (UK), providing legal advice to trade union members from February 2016 to March 2018. Earlier experience includes positions at Asons Solicitors as a Pre-litigation Fee Earner and at Keoghs as a Fee Earner, as well as extensive managerial roles at Starbucks from July 2005 to February 2015. Sarah holds various law degrees from the University of Liverpool and the University of Central Lancashire, including a Bachelor of Laws (LLB) and a Legal Practice Course.
Acas
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We help small businesses, employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems. Whether you’re an employer who wants to make sure they’re following employment law and good practice, or an employee who wants to understand your rights at work, we can help. There’s no charge for most of what we offer. We support good relationships between employers and employees which help organisations to thrive. And when there’s a dispute we help by providing conciliation to resolve workplace problems. We aren’t on anyone’s side - we tell you the facts. Our expertise is based on millions of contacts with employers and employees each year. Acas experts often write the codes that people must follow in the workplace. All of this adds up to Acas providing excellent value for money - for every £1 of taxpayers’ money which Acas spends, there is at least £12 benefit to the economy.