The Customer Service and Sales team at Acba bank OJSC is responsible for addressing customer inquiries, providing support, and resolving issues through various channels. They play a key role in promoting and selling the bank's products and services, including retail, corporate, and agro banking solutions. Team members also focus on enhancing customer satisfaction and loyalty, ensuring a seamless banking experience for all clients. The team consists of the Head of Call Center, Customer Service Advisors, Remote Sales Team Leader, and Remote Sales Team Specialists.