Accela
Joseph Palazuelos has been working in various technical support and quality assurance roles in the software industry since 2012. Joseph started as a Quality Assurance Assistant at Decade Software Company, which was later acquired by Accela, where Joseph continued in quality assurance and customer support roles. Joseph is currently working as a Technical Support Engineer at Accela and has also held titles such as Senior Customer Support Analyst and Contract System Analyst. Joseph earned an Associate's Degree in Computer/Information Technology Administration and Management from Heald College in 2011.
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Accela
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Accela provides market-leading SaaS solutions that help governments worldwide to build thriving communities, grow businesses, and protect citizens' services. From planning, building, licensing, and permitting, to asset and service request management, finance, environmental health, and more.It was founded in 1981 and is headquartered in SanRamon, California.