accesa.eu
Franciszka Polonyi is an experienced Service Manager currently working at accesa.eu since January 2022, where responsibilities include managing customer relations, defining service agreements, and improving service management processes. Prior to this role, Franciszka served as Tower Service Manager with German at Atos IT Solutions and Services A/S, overseeing service level management and quality. Previous experience includes positions as an Economist for external accounting at Bosch Service Solutions, Customer Service Representative at Teleperformance Portugal, and Administrative Manager at Haushaltshilfe Polonyi. Franciszka holds a Bachelor's Degree in Economical Sciences from The Vest University of Timisoara and a high school diploma in Commercial Business Management.
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accesa.eu
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Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and Munich and 19 years of experience in turning business challenges into opportunities and growth. A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions. With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.