Access CX
Tom Moroney serves as the Managing Partner for North America at Access CX since June 2024, specializing in transformational consulting, managed IT, and BPO services, alongside technology integration and vendor selection. Moroney also holds the position of Non Executive Director and Chairman at Saburai Consulting, an international strategic consulting firm. Previously, Moroney was the President and Chief Commercial Officer at TLCx, where leadership and strategic vision drove client success, and served as President at Customer Experience Outcomes, LLC. With experience as CEO at both Gen Y Foods, LLC and Donnelly Communications, and roles in senior sales and business development at SPi Global, TRG, and PRC, Moroney has a comprehensive background in contact center operations and corporate strategy. Moroney's career began at American Express, with educational foundations from Christian Brothers College and Keller Graduate School of Management of DeVry University.
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Access CX
Access CX serves as a strategic advisory partner offering transformational consulting and related downstream managed service delivery and CX optimization, integrated DCX technology solutions, global vendor selection services, and facilities construction/management services. We distill complex data and trends into clear comprehensible insights for our clients to underpin strategic decision-making and effective digital transformation. And we execute downstream for impact! Our expertise lies strategy development and CX execution: Digital Transformation Strategy Development Global Managed Contact Center Services and Optimization Vendor Selection Services Integrated Technology Solutions Facilities - Design, Build, Manage