Access TeleCare
Erika Odonohoe is an accomplished professional with extensive experience in client services and customer success across various healthcare technology companies. Currently serving as SVP Client Services at Access TeleCare since June 2023, Erika previously held prominent roles, including Head of US Customer Success at Ultromics and Vice President of Customer Success at ImageMover, where significant processes within Salesforce were developed to enhance operational visibility. As Vice President Client Services at Access Physicians, Erika built a highly effective department with zero turnover, achieved a 98% renewal rate, and played a crucial role in securing national enterprise healthcare accounts. Erika also has a strong background in leadership and team development from positions held at Wellbe, Inc., Propeller Health, and Emageon, supported by a Master of Business Administration from Wisconsin School of Business and a BA in International Relations from the University of Wisconsin-Madison.
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Access TeleCare
Access TeleCare (previously SOC Telemed) is the leading national provider of acute telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, and value-based care organizations since 2004. Built on proven and scalable infrastructure as an enterprise-wide solution, Access TeleCare’s technology platform, Telemed IQ, rapidly deploys and seamlessly optimizes telemedicine programs across the continuum of care. Access TeleCare provides a supportive and dedicated partner presence, virtually delivering patient care through teleNeurology, telePsychiatry, teleCritical Care, telePulmonology, teleCardiology, teleInfectious Disease, teleNephrology, teleMaternal Fetal Medicine and other service lines, enabling healthcare organizations to build sustainable telemedicine programs across clinical specialties. Access TeleCare enables organizations to enrich their care models and touch more lives by supplying healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. The company was the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. For more information, visit www.soctelemed.com.
Employees
201-500