Didier Zapparata

SVP Engineering - Ecommerce & Customer Engagement, Loyalty, Contact Centers At Accor at Accor

Didier Zapparata is an accomplished technology executive with extensive experience in engineering, e-commerce, and customer engagement. Currently serving as SVP Engineering at Accor since January 2016, Didier leads a large technical division responsible for direct channels, crafting and executing technology strategies to align with business goals, and managing over 200 engineering personnel. Previous roles include positions as Digital Project Director at Alchimie, where Didier oversaw e-commerce service development, and as Project Manager at SFR and Bouygues Telecom, focusing on mobile portal management and network system integration. Didier holds a degree from ECE Engineering School and a DEA in Communication from Paris-Sud University.

Location

Aix-en-Provence, France

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Accor

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Accor SA is a France-based hotel operator. The Company provides its customers, partners and employees with its dual capability as a hotel operator and franchisor (HotelServices) and a hotel owner and investor (HotelInvest), and a portfolio of brands covering the spectrum with luxury, midscale and economy establishments. It also offers a marketplace and loyalty program and its PLANET 21 program.


Employees

10,000+

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