Gabe Granger

Director Of Product Support at ACE Rent A Car

Gabe Granger's work experience includes holding various positions at different companies. Gabe served as the Director of Product Support at ACE Rent A Car, where they oversaw pre-development and post-development aspects of the company's architecture, software products, and infrastructure. Gabe managed multiple teams and worked closely with internal teams to ensure successful software updates and application stability. Prior to this role, Gabe was the Director of Operations at RezPower Reservation Systems, Inc., where they supervised daily operations in various departments. Gabe also worked as the Director of Support Services at ACE Rent A Car, responsible for overseeing support services and training for the company's reservation systems. Additionally, Gabe served as a Business Development Manager, collaborating with car rental business owners to increase software adoption and train users on data collection tools. Before joining ACE Rent A Car, Gabe worked as a Training Manager at Penske Car Rental, where they developed and implemented training programs, tracked sales performance, and standardized company processes. Prior to that, they held the position of Airport Branch Manager at ACE Rent A Car, managing car rental and valet parking operations.

Gabe Granger began their education in 2001 at Wittenberg University, where they studied Art/Art Studies, General. Gabe attended Wittenberg University until 2003, at which point they transferred to Indiana University–Purdue University Indianapolis. From 2003 to 2007, Gabe pursued Art Teacher Education at Indiana University–Purdue University Indianapolis.

Location

Indianapolis, United States

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ACE Rent A Car

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ACE Rent A Car is a privately held business founded in 1966 by Robert Sorensen. Originally, Sorensen owned two car washes in Indianapolis and added 10 Volkswagens to meet the rental needs of the surrounding neighborhoods. The rental business grew organically. Soon he found himself operating at the Indianapolis International Airport, renting vehicles as part of the now defunct American International franchise system.[citation needed] By 1986, the operation had grown to multiple locations throughout Indiana and the Chicago area. Sorensen left the American International system and formed the ACE Rent A Car chain. A primary motivation for this change was the need to be represented on the emerging Global Distribution Systems (GDS), such as Sabre, PARS, and Apollo. Although ACE was a relatively small company, it became a leading adopter of GDS technology. Today, the ACE Rent A Car chain consists of over 350 affiliated locations worldwide with the company office headquartered in Indianapolis, Indiana. In addition to serving the major North American airports, the ACE system has a concentration on leisure destinations in the Caribbean, Central and South America, as well as destinations in the UK, Europe, Asia and Australia. In 2011, ACE was ranked highest in customer satisfaction in the J.D. Power & Associates annual industry consumer survey. In 2012, ACE was named one of 50 J.D. Power Customer Service Champions across 20 service industries.


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11-50

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