Karolyn Bianco

Technical Solutions Analyst at ACGI Software

Karolyn Bianco is a skilled Technical Solutions Analyst currently employed at ACGI Software since May 2022, with prior experience as a Customer Success Manager for Hopin and extensive customer success leadership roles at GiveSmart. At GiveSmart, Karolyn managed a team of Customer Success Managers, built reports in Salesforce, and led escalation calls to enhance client satisfaction. Earlier positions included project management at EMD Systems, sales management at Global Planners, and channel sales management at JetBrains Americas, showcasing a strong background in customer service, sales, and project management. Karolyn obtained a BA in Mathematics from Rowan University and furthered professional development through StackSkills.

Location

Staten Island, United States

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ACGI Software

For over 26 years, ACGI Software has been providing best-in-class association management software. Our flagship products, Association Anywhere and Certelligence, are built on a secure, enterprise-class database. Extensively configurable, intuitive, and easy to integrate, ACGI has significant expertise implementing its software for some of the world’s best-known associations, credentialing organizations and AMCs. Association Anywhere, our enterprise all-in-one AMS, includes robust membership configuration, intuitive committee, and event management, and more than 40 other modules to effectively manage your association. Certelligence, our Certification and Accreditation Management Solution, takes the power of Association Anywhere and combines it with our industry-leading automation workflow engine. Certelligence allows credentialing groups, both large and small, to streamline and efficiently manage the credentialing and credentialing maintenance journey. Powerful functionality, scalable and completely configurable, ACGI Software empowers your staff, gives you tools to engage with your customers, and allows you to do more with less. Let us help you become future ready.


Employees

11-50

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