Acquire BPO
Samantha Marie Torres - Villanueva is an accomplished HR professional with extensive experience in various roles across the human resources and recruitment spectrum. Currently serving as an HR Business Partner at Acquire BPO since March 2023, Samantha collaborates with business leaders to align HR strategies with organizational goals, provides guidance on employee relations matters, and drives employee engagement initiatives. Previous positions include People Manager at Upmesh, overseeing regional employee support in a fast-paced environment, and Talent Acquisition Manager at TDCX, managing recruitment operations and implementing strategic hiring plans. Samantha also held roles at Sitel, advancing from Recruitment Coordinator to Recruitment Manager, developing recruitment strategies and ensuring compliance in high-volume hiring scenarios. Samantha earned a Bachelor of Science in Psychology from the University of the Cordilleras.
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Acquire BPO
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Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States. With 10,000+ staff and over 16-years’ experience, we deliver Safe, Flexible & Innovative contact center and back-office services for global businesses— onshore, offshore and Work from Home (WFH)—that enable them to #OutsourceWithConfidence. We have a definitive edge over our competitors because: • Our delivery centers are fitted out to international standards with carrier-grade infrastructure and globally redundant paths. • We’re globally PCI-DSS certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, international data privacy regulations, among others. • Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus. • Our in-house Automation & Intelligence team provides holistic automation solutions from design, to implementation, to ongoing continuous improvements—ensuring companies leverage the latest technologies available to achieve their business goals. • We’re powered by world-leading technology, including omni-channel platform Genesys, proprietary, cloud-based contact center platform Segue, Verint Workforce Management, Workday HCM & Finance, Workplace by Facebook for collaboration and communication, etc. • We’re a values-driven organization, attracting great talent and investing in training, free family health cover, community assistance, team-building and strong engagement activities. Visit www.acquirebpo.com for more information. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.