Amy Saito

Amy Saito has a diverse work experience spanning various roles and companies. Amy is currently employed as a Product Specialist at ActiveCampaign since January 2021. Prior to this, they worked at Intercom as a Customer Support Specialist II from May 2018 to June 2020, and as a Customer Support Specialist I from May 2017 to May 2018. At Intercom, Amy was responsible for onboarding, educating, and supporting customers on a global level, as well as collaborating with enablement to identify gaps in resources and suggest updated content. Amy also worked with basic web technologies such as HTML, CSS, JavaScript, and APIs.

Amy also has experience working at Coca-Cola Amatil in various roles. Amy worked as a Digital Consultant from November 2015 to May 2017, where they continuously optimized the platform and improved the consumer journey. Amy also provided administrative support to the E-Business team and managed client inquiries. Prior to this role, Amy worked as an On The Job Trainer, Inbound Sales Consultant, and Customer Care Consultant at Coca-Cola Amatil.

Additionally, Amy worked at Sydney Eisteddfod as a Media Liaison and Public Information Assistant from March 2013 to June 2013. Amy also interned at the Public Relations Institute of Australia as a Golden Target Awards Intern during the same time period. In this role, they assisted with managing web content, event registration process, and online registration for the Golden Target Awards.

Amy's work experience also includes roles as a Brand Ambassador at The Marc Edward Agency Pty Ltd from 2012 to 2013, a Social Media Assistant at Friendly Fashion from November 2011 to January 2012, and a Brand Ambassador at Let's the Brand Connection Agency from 2011 to 2012.

Overall, Amy Saito has a strong background in customer support, digital consulting, and brand ambassadorship, with experience in onboarding, educating, and supporting customers, as well as optimizing platforms and managing client inquiries. Amy also has experience in media liaison, event management, and social media assistance.

Amy Saito attended Carlingford High School at an unknown time and did not receive a degree. After completing high school, they pursued their higher education at Macquarie University from 2010 to 2013. During this period, Amy earned a Bachelor of Arts (BA) degree with a focus on International Communication and Chinese Studies.