Jennifer Fines

Director, Customer Success at Acuity Insights

Jennifer Fines has a diverse work experience spanning over several industries. Jennifer is currently working at Acuity Insights as the Director of Customer Success, a position they started in January 2023. Prior to that, they held the role of Senior Manager of Enterprise Accounts at the same company from January 2022 to January 2023.

Before joining Acuity Insights, Jennifer worked at Benevity, where they served as a Manager of Client Success from July 2019 to January 2022. Jennifer also held the position of Relationship Team Leader from March 2018 to July 2019 and worked as a Relationship Manager from January 2017 to February 2018.

Jennifer's previous experience includes working at Foundry Communications Inc. as a Managing Director from April 2016 to December 2016, and at Trigger as a Business Director from May 2014 to February 2016. Jennifer was an Account Director at Karo Group, Inc. from August 2011 to May 2014, and a Marketing Manager at Shaw Communications from June 2008 to July 2011.

Earlier in their career, Jennifer held roles at MacLaren McCann, including Account Director from September 2004 to June 2008, and Account Supervisor/Senior Account Executive/Account Executive from October 2001 to September 2004. Jennifer started their professional journey at Bulman Communications Group as an Account Executive and Media Buyer/Production Planner from January 1999 to October 2001.

Jennifer Fines pursued their education from 1994 to 1999 at the University of Manitoba, where they obtained a degree in Commerce. During their time at the university, Jennifer focused on studying Human Resources, Marketing, and Entrepreneurship as their fields of study.

Location

Calgary, Canada

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Acuity Insights

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Acuity Insights (formerly Altus Assessments) is a Canadian company founded in 2014. Our company was founded on 15 years of research by co-founders Kelly Dore (Ph.D.) and Harold Reiter (M.D MEd), who invented our first higher education admissions product, Casper, at McMaster University in Ontario. For the over 700,000 students who’ve taken one of our Casper admissions tests, we are making the process fairer and more equitable and reducing demographic differences so the right students get the right chance to pursue their dreams. In 2021 we acquired a healthcare education software company, One45, expanding our offerings beyond admission to program experience and analytics. Acuity’s analytics and program experience products integrate various sources of data and serve up dashboards and reports that provide a complete picture of the program and learners so programs know what actions to take to improve their program and drive their desired outcomes. Mission: Acuity is on a mission to create a world served by exceptional professionals. We do that by helping higher education institutions select, nurture and graduate the most well-rounded students with technical and social skills, ensuring that when they enter the workplace as physicians, teachers, or any other professional, they are equipped to serve our communities with social intelligence and cultural competency.


Headquarters

Toronto, Canada

Employees

51-200

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