Sarah R. Spangler

Sarah R. Spangler possesses extensive experience in customer success and management within the technology sector. Currently serving as Manager of Customer Success at Acumatica since June 2021, Spangler has previously held key positions including VP of Customer Success at xTuple, where oversight of the entire customer lifecycle was a primary responsibility, and VP of Marketing and Account Manager at Issuetrak, focusing on customer retention and communication between technical and business teams. Earlier experiences include roles such as Chief Operating Officer and Director of Marketing at Old Dominion University and tenure-track Professor at Citrus College, emphasizing teaching and student engagement. Spangler holds an MBA from William & Mary, along with two Master’s degrees in English Language and Literature and Professional Writing from California State University, Fullerton, and Old Dominion University, respectively.