Shivanka Tissera

Shivanka Tissera is a seasoned professional with extensive experience in sales operations and customer success across various industries. Currently serving as the Sales Operations Manager for International Business at Acumatica since April 2024, Shivanka focuses on collaborating with international sales teams to enhance sales productivity. As a Strategic Advisor at Optech Cloud Solutions and previously the Head of Customer/Partner Success at Codification, Shivanka has developed strategies for client relationships, partner network growth, and customer satisfaction. Prior roles include leadership positions at Microsoft, Xerox, and founding Optech Cloud Solutions, demonstrating a solid background in IT consultancy and sales management. Shivanka holds a Master of Science in Strategic Marketing from Strategic Business College in Sri Lanka.