Ada
Oswaldo Gazzaneo is a seasoned information technology professional with extensive management experience, currently serving as Senior Manager, Information Technology at Ada since January 2021. Prior roles include Manager of IT Support and Team Lead for Help Desk at Canada Goose, where responsibilities encompassed overseeing the Service Desk team, ensuring timely resolution of technical issues, and improving customer service delivery. Previous positions include IT Support Specialist at Jolera, Help Desk Support at AC Credit Solutions, Venue Manager at Great Performances, and Facility Manager at Park One of Florida. Oswaldo holds a diploma in Network and System Administration from CDI College, reflecting a solid foundation in IT operations and management.
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Ada
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Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be.