Terrence Galindo

Terrence Galindo is an experienced IT professional with a robust background in end-user support and help desk management. Currently serving as an End User Support Manager at Addison Group since March 2023, Terrence previously held roles including Help Desk Manager at Payroc and End User Support Supervisor at Addison Group. With a career spanning over a decade, Terrence has demonstrated expertise in managing support teams, mentoring staff, resolving complex technical issues, and overseeing software upgrades and hardware configurations. Educationally, Terrence holds a Bachelor's degree in Information Technology Management and a degree in Computing Technology Services from Johnson & Wales University. Additionally, Terrence's leadership experience includes serving as Chapter President of Sigma Alpha Mu Fraternity, where skills in problem-solving, leadership training, and organizational communication were developed.