Adesso AG
Thomas Reimer has extensive experience in the field of CRM and customer experience management. Thomas has worked as the Vice President of CXM Solutions at adesso SE since December 2021, where they are responsible for solutioning, business development, and consulting in customer experience and relationship management services. Prior to this role, Thomas served as the Head of CX/CRM Solutions at adesso SE from February 2013 to November 2021.
In addition to their work at adesso SE, Thomas also has experience in academia, having worked as the Subject Lead for CRM and Customer Intelligence at the International School of Management in Germany since January 2018.
Before joining adesso SE, Thomas held roles at Microsoft as an Enterprise Sales and Business Development Manager, and as a Technical Sales Lead in Integration and BPM. Thomas also worked as the Business Unit Manager for CRM and Integration at CGI and as a Project Manager for ERP at Infor. Thomas began their career as an ERP Manager at Possehl Electronics.
Thomas Reimer earned a Diploma in Information Management from AKAD between 1997 and 2001. Thomas later obtained a Master of Business Administration (MBA) degree in Marketing and E-Business from Nordakademie, completing their studies from 2002 to 2004.
Adesso AG
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Adesso AG is a Germany-based information technology (IT) service provider focused on developing customized software solutions. It provides business consulting, IT consulting, software development, IT management, and solutions, including drebnis, a claims management system; inSIGHT, a data transport tool; inFOCUS 360, a direct channels to customer tool; inBOUND, a Web service for regionalization of agen-managed lottery gaming; inRELATION, a mutli-channel sales for insurers with Microsoft Dynamics CRM tool, and Mobile Rettern, a smartphone-based first-aider notification system. The Company cooperates with various IT partners and uses the Java, Microsoft and Mainframe technologies in its practice and projects. The Company is active in Germany, Austria, Switzerland, the United Kingdom, Turkey and the United States and operates a number of subsidiaries, including Adesso hosting services GmbH, Turkey Bilgi Teknolojileri Ltd, Smarthouse Media GmbH, flitcon GmbH and Born Informatik AG.