Emad Tawfik

Emad Tawfik is a skilled professional specializing in CRM and data management with extensive experience across various roles in the industry. Currently serving as a Loyalty System & Operations Specialist at ADNOC Distribution since March 2023, Emad focuses on customer data management and daily backup operations. Prior experience includes positions as a CRM Campaign Executive at Al-Futtaim, where responsibilities encompassed optimizing marketing campaigns and managing customer communications, and as a CRM Campaign Manager at Ellaycom, where Emad led data mapping and digital strategy initiatives. Previous roles also include Email Marketing & CRM Executive at MarkaVIP and Senior Supervisor at Wadi.com. Emad holds a Bachelor's degree in Business Administration and Management from The American University in the Emirates, earned between 2016 and 2020.