Raquel Palhinha-Toney

Raquel Palhinha-Toney is a seasoned professional with over two decades of experience at ADP, where current roles include Senior Director of Implementation and previously held positions such as Director of Client Services and Senior Implementation Manager for Workforce Management. Responsibilities involve ensuring high-quality client setups, mentoring associates, and collaborating with internal teams to address client needs. Prior experience includes serving as Education and Outreach Coordinator at The Key Program, Inc., focusing on crisis intervention and advocacy for adolescents, as well as a Lead Flight Attendant at North American Airlines, managing communication and team coordination. Raquel holds a Bachelor's Degree in Sociology from Rhode Island College.