ADP
Thomas Lukasiewicz is an accomplished professional with extensive experience in workforce management, operations strategy, and contact center performance within the financial services and healthcare industries. Currently serving as a Program Manager for Service Technology Enablement at ADP, Thomas leads a team focused on forecasting, capacity planning, and real-time adherence monitoring. Previous roles include significant leadership positions at Call Center | Financial Services, Novartis, and UBS Financial Services, where Thomas managed operations, ensured regulatory compliance, and improved client service levels. Thomas holds a Bachelor's Degree in Economics and Business from Muhlenberg College.
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ADP
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Automatic Data Processing (ADP) is designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.