Adrenaline
Ben Hopper has a diverse work experience in the banking and finance industry. Ben is currently the Managing Director of Consumer Strategy & Analytics at Adrenaline Agency since 2022. Prior to that, they worked at USAA as the OmniChannel Director, Business Strategy & Analytics from 2021 to 2022.
Before joining USAA, Ben held various roles at First Horizon Bank. From 2020 to 2021, they served as the SVP, Head of Regional Bank Strategy, ATM, and CRM Delivery, where they led a team to align and present consolidated strategies for target customers and growth. From 2018 to 2020, they were the SVP, Head of Strategy - Consumer Bank, playing a crucial role in bank mergers and acquisitions and leading strategy for the retail branch network. From 2013 to 2017, they served as the Head of Retail Strategy and Transformation, focusing on branch format design, network distribution, and workforce management.
Prior to joining First Horizon Bank, Ben worked at Wells Fargo as a District Sales Manager from 2004 to 2009. Ben started their career in the banking industry at First Horizon Bank as a VP, Financial Center Manager, where they achieved significant sales performance and led a team to develop strategic customer relationships.
Overall, Ben Hopper's work experience showcases their expertise in strategy development, analytics, and leadership roles in the banking and finance sector.
Ben Hopper holds a Bachelor of Science degree in Psychology from the University of Tennessee, Knoxville. In 2017, they completed the Business of Banking Program at the American Bankers Association. Additionally, in 2011-2012, they participated in the Emerging Leaders Program at First Tennessee Bank.
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Adrenaline
Adrenaline leads change by designing and building people-first experiences that move brands and businesses ahead with strategies that drive growth, with fearless creative that breaks through and with spaces that inspire people and sustain communities. Our uniquely broad capabilities deliver on every aspect of brand experience, from brand and branch strategy and design to retail network transformation, construction and implementation. We work with organizations and financial institutions across the US and Canada who seek transformation, seamlessly connecting industry-leading thinking, services and operational expertise to deliver change at scale so our clients can sharpen their competitive advantage and grow.