Advanced Bionics
Duc Diep has a solid work experience in customer service and management roles. Duc started their career at Charter Communications in 2000 as a Broadband Customer Care Manager and worked there till 2006. In 2007, they joined Republic Services Inc as a Sr. Customer Service Manager and stayed till 2014. Duc then moved to Kerr Corporation and worked as a Director Of Customer Care from 2014 to 2020. Currently, they are employed at Advanced Bionics as the Sr. Director of Customer and Reimbursement Services, a position they have held since 2020.
Duc Diep completed a Bachelor of Science (B.S.) degree in Organizational Leadership at Azusa Pacific University from 2012 to 2013. Prior to that, they attended California State Polytechnic University-Pomona from 1995 to 2000, majoring in Management and Human Resources, but it is unknown whether they attained a degree during that time.
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Advanced Bionics
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AB is proud to be the only U.S. based manufacturer of cochlear implants and equally proud to be a part of the larger Sonova group. At AB, success begins with a passion for hearing restoration and is driven by our global workforce of over a thousand employees. For more than 25 years, AB has removed limitations for those otherwise isolated from the world of sound. Always focused on bringing meaningful change through innovative technology, AB has set the standard for performance, lifestyle support, and access to sound in the field of cochlear implantation. Having implanted over 100,000 ears in over 130 countries and established a track record for developing high-performing, state-of-the-art products, our team of talented scientists, engineers, audiologists and other professionals are driven to succeed, work with integrity, and stay firmly committed to quality. Sonova companies include brands focused on hearing aids, cochlear implants, wireless communications, and clinical service. Together, we strive to create a world where everyone enjoys the delight of hearing and lives a life without limitations.Advanced Bionics is a global leader providing solutions for severe-to-profound hearing loss.