Advancia Téléservices
Sahbi Gargouri has extensive work experience in the IT industry. Sahbi is the CEO and Founder of SPG Software Productivity Group, a company they established in 1992 that specializes in distribution, infrastructure integration, BPO, and contact centers. The company operates in Tunisia and France.
In addition to their role at SPG Group, Gargouri has also served as the Chairman and CEO of Advancia Téléservices, Chairman and Founder of Advancia IT SYSTEM, and Chairman and Founder of Advancia Training. Advancia Training is an IT learning solution provider that merged with Technical Training and is now part of the 3S Group. During their time at Advancia Training, Gargouri established partnerships with companies such as Learneo Tunisie, Cisco, Microsoft, and Symantec. Sahbi has expertise in IT governance, including ITIL and PMI. Gargouri's work experience spans from 1992 to 2016.
Sahbi Gargouri's education history includes various degrees and certificates in the field of corporate finance and computer science. In 1980, they started their education at the Universite de Lorraine, where they obtained a DEUG followed by a Licence and Maitrise en Informatique. Later, they pursued a DESS in Informatique Aide à la Décision. From 1986 to 1987, Sahbi attended the IAE Nice Graduate School of Management, where they completed a DESS in Administration des Entreprises. Most recently, in 2021 and 2022, Sahbi enrolled at HEC Paris, earning an International Certificate in Corporate Finance - Executive through the ICCF@HEC program.
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Advancia Téléservices
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Acteur de référence en Tunisie dans le domaine des Centres de Contacts : conduite d’activité, service clients, support technique utilisateurs et professionnels et gestion de la chaîne administrative de vente et d’après-vente. La société emploie 500 collaborateurs en Tunisie et en forte croissance avec deux sites totalisant 860 positions. De taille humaine avec un fort management de proximité, la société s’est dotée de moyens humains hautement qualifiés ainsi que d’environnement et de moyens techniques certifiés ISO 27001 assurant la sécurité des données de ses clients et de leurs bénéficiaires dans un contexte respectant le RGPD. La société compte parmi ses clients des acteurs français de renommée en leur assurant des missions en conduite d’activité, de services clients, de support technique, de création de valeur ainsi que des prestations back-office techniques. La société est aussi dotée d’un système qualité ISO 18295-1 propre aux centres de contacts clients externes. Contact Commercial Sahbi Gargouri: Executive President, Sales & Marketing Mob: 06 01 10 24 29 Mail : sahbi.gargouri@advancia-teleservices.com