Advensus
Luis Gomez Naveo has a diverse work experience in various companies. Luis started their career in Banco Popular Dominicano in 2011 as a Costumer Service/Agent Sales, where they provided customer service and conducted bank transactions and sales of products such as credit cards, loans, and insurance. Luis then joined Asociación La Nacional de Ahorros y Préstamos in 2014 as a Service of Customer Service Representative until 2017. Luis then worked at Banco Dominicano del Progreso from 2017 to 2020 as a Sales and Service Manager. Luis also had a brief stint at Scotiabank in 2020 as a Sales and Service Manager. In 2021, Luis joined Banco Santa Cruz RD as a Business Advisor until 2022. Luis then worked at Concentrix from 2022 to 2023 as a Customer Service Specialist. Currently, Luis is working at Advensus as a Back Office Employee from 2023 onwards.
Luis Gomez Naveo completed their Bachelor's degree in Marketing at Universidad Tecnológica de Santiago UTESA from 2012 to 2016. In addition, they obtained various certifications related to marketing and business. These certifications include "Cómo aumentar la resiliencia" from LinkedIn in June 2022, "Advertising on Facebook" from LinkedIn in July 2021, "Fundamentos esenciales del marketing digital" from LinkedIn in July 2021, "Google Ads Essential Training" from LinkedIn in July 2021, "Cómo desarrollar tu elevator pitch" from LinkedIn in June 2021, "Cómo gestionar mejor tu tiempo" from LinkedIn in June 2021, "Fundamentos de Marketing Digital" from Google Actívate in November 2020, "Fundamentos de la fotografía: Composición 1" from LinkedIn in August 2020, "SEO for Social Media" from LinkedIn in August 2020, "Social Media Marketing: Managing Online Communities" from LinkedIn in July 2020, "Fundamentos de la negociación" from LinkedIn in June 2020, "Instagram para empresas" from LinkedIn in June 2020, "Marketing Tools: Social Media" from LinkedIn in June 2020, "Negociación estratégica" from LinkedIn in June 2020, "Persuadir a los demás" from LinkedIn in June 2020, "Social Media Marketing Foundations" from LinkedIn in June 2020, "Social Media Marketing for Small Business" from LinkedIn in June 2020, "Social Media Marketing: ROI" from LinkedIn in June 2020, "Social Media Marketing: Strategy and Optimization" from LinkedIn in June 2020, and "Técnicas de ventas" from INFOTEP in December 2019.
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Advensus
Advensus started operations in 2006 in the Dominican Republic under the name of Nearshore and 100 telemarketing positions. Eleven years later, the company has evolved and has become the most important provider of contact centers services in the country, with 5 modern buildings in central areas of Santo Domingo, more than 4,000 operational positions and over 1,500 direct associates. Advensus today focuses on its international expansion with the recent opening of a new contact center in Florida, always operating under the highest standards of safety and technology, with the sole purpose of meeting the needs of our customers and associates. Advensus offers inbound and outbound contact center services including customer service, technical support, sales, lead generation, collections, order taking, scribe and transcription, event registration, email and chat support and Consultative approach. Bilingual - English and Spanish Agents. Advensus prides itself in being flexible, nimble and competitive, with facilities that are completely state of the art, PCI Certified, HIPAA Certified and employing best in class technology and people. Convenient 90-minute flight from Miami. Industries served – cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel and entertainment, logistics For employment inquiries: Phone: 809-542-0000 Email: careers@advensus.ccom For business inquiries: Phone: 809-542-0000 | 866-501-0029 Email: sales@advensus.com