Raven Parrott

Raven Parrott is a Technical Support Admin Associate at Advocate Aurora Health, with a focus on providing end-user technical support to over 1,700 physicians and 2,000 nurses in a Level 1 trauma center. Responsibilities include managing device lifecycle, remediating vulnerabilities, and orchestrating IT project moves, all while ensuring adherence to security protocols and fostering user trust through training. Previously, Raven worked as a Retail Associate at Burlington Stores, where responsibilities encompassed customer service and versatility in multiple roles. Raven is pursuing a Bachelor of Business Administration in Computer and Information Sciences at Columbia Southern University, building on an educational background that includes an Associate of Science from City Colleges of Chicago.