Avelino O.

Avelino O. has extensive experience in IT support and management across several prominent organizations. Currently serving as Manager of IT Support Services at AF - Group since January 2019, Avelino oversees the Service Support Center, focusing on coaching and directing tiered support teams while managing end-user computing services. Prior to this role, Avelino worked as Senior Manager of IT Support at Dart Container, enhancing enterprise service delivery models. As Global Data Center Manager at Whirlpool Corporation, responsibilities included overseeing 24/7 data center operations and cloud services management. Avelino's career also encompasses roles such as IT Service Delivery Manager at Sparrow Health System, where management of an EPIC EMR System project was key, and Associate Director of IT Infrastructure at MPI Research, focusing on service strategy and technology roadmaps. Avelino holds a Master of Science in Computer Systems Management from the University of Southern California and a Bachelor of Science in Technical Business Management from Regis University.