Affinity Health Plan
Ferdous Akther is a seasoned professional in the healthcare and customer service sectors, currently serving as a Customer Service Representative at Affinity Health Plan since January 2019, where Ferdous has successfully enrolled over 400 individuals into healthcare plans and provided education on insurance benefits. Prior experience includes a role as Office Manager/Administrative Assistant at R.S Medical from 2013 to 2018, managing patient registrations and insurance communications, and as a Pharmacy Technician and Sales Associate at Best Care Pharmacy from 2009 to 2012, where Ferdous educated customers about medication usage and assisted in dispensing under pharmacist supervision. Ferdous holds a Master of Arts degree in English Literature (British and Commonwealth) from M.C. College and attended Lehman College.
Affinity Health Plan
The mission of Affinity by Molina Healthcare (formerly Affinity Health Plan) is to improve the health and lives of its members by delivering high-quality health care. Affinity was acquired by Molina Healthcare of New York in 2021 and serves members in New York City as well as Nassau, Orange, Rockland, Suffolk and Westchester counties. Molina Healthcare is a FORTUNE 500 company that provides managed care services under the Medicaid and Medicare programs and through the state insurance marketplaces. For more information about Molina Healthcare visit www.MolinaHealthcare.com. Our Mission The mission of Affinity by Molina Healthcare is to improve the health and well-being of its Members, their families, and their communities in collaboration with primary care providers. Our Vision Affinity by Molina Healthcare strives to be the health plan of choice for its Members and its providers -- known for assuring access to high quality, cost-effective care; delivering the best customer experience; and contributing significantly to achieving a patient-centered health care system.