Matthew Pinks

Matthew Pinks is an experienced professional in omnichannel engagement and partner onboarding, currently working at Affirm since June 2019, where responsibilities include leading the merchant lifecycle, client success, retention, and customer acquisition for enterprise accounts. Prior to this role, Matthew held positions at Gap Inc. focusing on customer loyalty experiences and multi-tender loyalty programs, and at Old Navy in various operational roles related to loyalty, pricing, promotions, and innovation. Matthew holds a Master of Science in Psychology and a Bachelor of Science in Industrial and Organizational Psychology, both from Northern Arizona University.