Arab Financial Services
Omar Ashab, MBA, has extensive experience in quality assurance and management information systems within the financial services sector. Currently serving as a Senior Quality Assurance & MIS Specialist at Arab Financial Services since August 2014, Omar has held multiple roles including Fraud Monitoring & Card Center Acting Supervisor and Executive. Prior experience includes serving as a Contact Center Customer Service Representative at Bank ABC, where responsibilities encompassed quality assurance and special loan case management, and as a Quality Assurance Analyst at CrysTelCall, focusing on quality evaluation and documentation. Omar holds an MBA in Business Administration from SBS Swiss Business School, as well as a LEAN Six Sigma certification from the Bahrain Institute of Banking and Finance, and a Bachelor's degree in AgriBusiness Management & Economics from the University of Jordan.
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Arab Financial Services
Arab Financial Services (AFS) was formed in 1984 to provide payment products, services and expertise to banks and merchant groups and deliver customized payment solutions in an increasingly divergent, disruptive, and dynamic payment eco-system. A key to the growing and continued success of the company was an executive team determined to invest in the most up-to-date, cutting edge technologies. AFS is owned by a total of 37 banks and financial institutions and serves over 60 clients in more than 20 countries across MEA. Today, AFS is the region’s leading digital payment solutions provider and Fintech enabler, regulated by the Central Bank of Bahrain. AFS’s innovative approach to the provision of financial services is evidenced by a series of pioneering payment services that covers card processing services, merchant acquiring, fintech solutions and an impressive array of value-added services. The emphasis that AFS places on innovation has positioned the company as a driving market force, delivering a rich portfolio of payment solutions including digital mobile wallets, customer orientated Merchant Acquiring services; Bahrain’s leading digital payroll solution Al Rateb, global Contact Centers and much more.